FAQ's(Frequently Asked Questions)

You will be more satisfied after you see our FAQ's.Please contact us with any questions you may have regarding your travelling projects.Some of the most common questions we are asked are enlisted below.

Travel agents work hard on behalf of the consumer. The role of a travel agent is to make a trip - whether for work or pleasure - a stress-free and memorable experience. Travel agents spend time not only booking tickets and searching for affordable prices, but also personalizing their services for individual clients. ASTA’s motto, "Without a Travel Agent, You're on Your Own," exemplifies the importance and way professional travel agents view their role in today's changing market.
PNR(Passenger’s Name Record) often known as ‘Booking Reference’ is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger, or a group of passengers travelling together which contains all the details of itinerary and passengers information.
The Internet can be a powerful tool. It can increase the scope and reach of a consumer's efforts and allow a person to check hundreds of options or research destinations in depth. But to make the Internet work effectively, a person has to understand where to look and what questions to ask, otherwise hours can be wasted surfing the Web and ultimately produce unsatisfactory results. This is where a travel agent can make a world of difference. A professional travel agent is trained to guide a client through the entire process of planning a trip, whether for business or for leisure. Travel agents take classes, participate in seminars, become destination specialists and join professional associations, such as ASTA, in order to ensure they make each client's travel experience as personalized, convenient and memorable as possible. When planning a business trip or family vacation, the Internet can be a valuable resource, but it cannot replace the expertise and guidance of a travel agent. Also, during travel crises, the Internet can't replace a human being who will persist to help client get restitution.
The most common fee charged is a service fee for airline ticket procurement services. On average, IATA travel agencies charge their customers NPR 300/-(Three hundred Only) for providing this service. Agencies also often charge fees for other services such as trip research, car rental and hotel-only reservations.
The Internet has become an integral part of almost every travel agency. It has become more than just a research tool; it has become a business-to-business booking tool.
Every travel agency is different and accordingly, some are better suited to a given consumer than others. Here are some tips on choosing a travel agent who is right for you.
Look for the IATA label. IATA prepares its members to operate high-caliber, competitive businesses.
Tap friends, neighbors and relatives who use an agent they trust. You may want to visit or call several agencies to find the one that best suits your needs. Consider everything from the appearance of the office to the agent's willingness to listen and answer questions. The best agents want to establish a long-term relationship with a client, not just make one sale.
Good agents will notify their clients of any additional fees, including service fees, up front. Doing otherwise is pointless, as the fee will appear as a separate charge on the client's credit card bill.
Many agents have been trained in business management, travel and tourism or geography. Others have supplemented their agency experience with extensive education and training courses.

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